COVID-19: Vulnerable Aucklanders Forced To Give Up Waiting For Vaccination Due To Queues, Confusion At Vaccination Sites


Outside a busy vaccination site on Friday, Newshub attempted to interview a woman who had not yet been vaccinated. Newshub was not on site grounds, but across the road on a trail.

However, tensions began to mount when the security guard claimed that Newshub was “disrupting” vaccination efforts.

The woman and her partner had made an appointment, but left due to queues and confusion over parking.

“Appalling, appalling – but that’s this government for you, isn’t it,” the woman said.

“They had a year to plan this. They didn’t even involve the local doctors in the injections,” her partner said.

At another Mount Wellington site, people lined up outside for hours.

But Mary Winton’s husband couldn’t. He didn’t want to miss an appointment with a specialist, so he left without receiving the critically important injection.

“It took all morning and in the end my husband had to give up to go to his hospital appointment. So now I’m standing by the side of the road, waiting for a cab,” Winton, a Bucklands Beach resident, Newshub says.

Wendy Lelo, a resident of Mount Wellington, arrived on time for her date on Thursday, but decided it wasn’t worth it after speaking to a manager.

“I said I had a meeting at 1 pm and he said, ‘Well, my dear, you could go stand in line, but you could wait five hours,” Lelo said.

She changed reservations for a second attempt, but worries the delays may put others off.

“I think we’re wasting the vaccines. I don’t think the left hand knows what the right hand is doing right now.”

The District Health Board (DHB) says it is working on it.

“We are very sorry for the inconvenience people have encountered today. This is the largest logistics exercise ever undertaken by the health system,” Matt Hannant, COVID-19 vaccination program director, told Newshub. from Auckland.

Part of the problem is that the DHB has allowed South Auckland walk-in tours to two sites, competing with those who have made reservations.

“It’s great that they’re full. We want people to be able to access their vaccines,” Hannant said.

“People can make a reservation. It’s always the best way to go.”

But as Lelo’s booking experience has shown, making an appointment isn’t always the best way to go.

Royal New Zealand College of General Practitioners medical director Bryan Betty says the problem with the current system is that it’s too centralized – and there aren’t enough access points to receive the jab .

GPs were told they would be needed for vaccine rollout by July, but Betty says doctors have received “very little” information on how it will work, how vaccines will be distributed, or how much. of doses clinics will receive.

A spokesperson for the Department of Health said their “vision” was for doctors and pharmacists to help with the deployment, but couldn’t explain why they were being left until July to get involved.


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