Entries for the British Travel Awards (BTA) 2021/22 open today December 6, with travel agencies eligible to register to register on the consumer voting form.
This year, registrations will be open for an extended period, until May 22, to allow as many travel agencies as possible to nominate their businesses for rewards.
This is for limited travel services provided in 2021, until the 2022 vacation until October 2.
The award categories will cover all sectors of the leisure travel industry, including travel packages and tours; sources of vacation planning and booking; cruise lines and ferries; airlines and transport, hotels, villa accommodation and UK / domestic vacations and attractions.
In the interest of fair play, many awards will be categorized by company size with small, media and large categories.
This year, in addition to the usual categories in all aspects of travel, there will be two categories nominated by consumers for “Best Travel Company for Customer Service” and “Best Airline for Customer Service”.
These rewards were introduced in direct response to consumers contacting BTAs over the past 18 months to express their gratitude to travel agencies who have helped them make changes, cancel and re-rent their vacations during the pandemic.
These customer service awards will allow consumers to nominate any travel agency they believe has offered excellent support, customer service, communication and flexibility regarding travel disruption caused by the pandemic.
Another novelty this year, rewards for companies offering thematic stays specializing in oenology and gastronomy; culture and arts; spa and wellness and arenas for walking and trekking.
Consumer voting will be open from July 4 to October 2, 2022, and the British Travel Awards gala to announce the 2021/22 winners will take place in London in November.
Consumer voting will again be promoted through the BTA database and in collaboration with consumer media partner Reach PLC on their national, regional and digital platforms.
Lorraine Barnes Burton, British Travel Awards, said: “As an industry renowned for its resilience and for overcoming extraordinary business disruptions, the travel industry has and we know it will continue to serve its customers, the UK consumers and BTA voters, anytime, anywhere. they can, no matter what life throws at us. ”
“Winning a British Travel Award 2021/22 will be the ultimate reward, driven by customer votes for their travel experiences during unprecedented disruption in 2021 and hopefully more stable times in 2022.”