All new rules and guidelines for visitors to the Royal Derby Hospital

The Royal Derby Hospital has recently updated its rules, regulations and restrictions when visiting its wards and other crucial hospital areas.

Since April 25, the restrictions have been slightly modified so that visiting relatives in hospital is more accessible than before. Due to continued levels of Covid-19 positive patients in wards and intensive care units, visits need to be managed very carefully.

It is about helping not only the patients but also the staff who work tirelessly in the departments themselves.

The hospital has had a compassionate visiting policy for some time now and staff say they understand it is important for patients to see family and friends, but they still ask you to determine if your visit is essential, to help prevent the spread of infection. .

If a family member, caregiver or friend is unable to visit you, please speak to service staff who can arrange to pass on a message or arrange a “visit Virtual”.

Hospitalized patients

  • Each patient will be entitled to two visitors of their choice for a maximum of one hour per day. Ideally, these should be the same visitors or visitors from the same household. Contact the service staff to arrange a visit.
  • Don’t arrive too early for your tour and leave the service as soon as your tour is over. You should not visit any other part of the hospital. Visits should not last longer than an hour and you should not leave the service with the person you are visiting at any time.


  • You can bring an adult with you to help you if necessary, who can be in the waiting room with you. If you do not require additional support, please consider attending alone.
  • The hospital recognizes that patients attending these services may at times receive sensitive news and test results and will ensure that they support a compassionate approach to enabling patients to be supported in these circumstances.
  • Face masks should always be worn unless removed as part of your consultation.


  • CED, PAU and ambulatory: Two people per patient. This will be reviewed if the department is crowded.
  • The sunflower (choice) can have two parents/guardians (they must have isolated themselves with the CYP).
  • Pediatric Services: Each patient will be allowed up to two parent/caregiver visitors during the day, with one parent/caregiver staying overnight.
  • Free visit of the neonatal unit for both parents.
  • They must be accompanied by two adults on their appointment.

Maternity services

  • Labor room: two birth partners in active labor.
  • Prenatal and postnatal hospitalization service: one visitor for up to four hours a day.
  • Prenatal appointments and USS: a partner.
  • Home births: Due to the current pressures affecting all areas of maternity services, the hospital has made the difficult decision to suspend the home birth service in Derbyshire and Staffordshire. Access more information on the temporary switch to the home birth service.

Advice to all visitors:

  • You should not visit if you have had any of the following symptoms in the last 10 days: a new, continuous dry cough, a high temperature, loss or change in your normal sense of taste or smell, cold-like symptoms (coughing, sneezing, sore throat, runny nose), diarrhea or vomiting.
  • You should not visit if you have been in contact with a known case of Covid-19, influenza or diarrhea or vomiting in the past 10 days, or if you or any member of your household are self-isolating.
  • The department will arrange a reservation system, so please phone the department to arrange a designated time.
  • You should always wear a face mask when entering hospitals. If you don’t have access to one, they will offer you a surgical mask to wear. Please keep the mask on for the duration of your hospital stay and avoid touching your face or adjusting the mask once you have put it on. Please ensure this covers both your nose and mouth at all times. Please do not remove your PPE, if you feel uncomfortable please speak to a member of staff.
  • Wash or sanitize your hands as soon as you enter a ward or unit. Please ask the service team what additional protective equipment you will need in the service.
  • Follow the additional measures that will be asked of you by the staff if you visit an infected patient.
  • Once in the ward, do not leave until your visit is over as you will not be able to return.
  • You must follow the signs to leave the department. Please do not visit any other part of the hospital. You must throw your mask in the trash when leaving the service and put on your face covering.

The hospital has had a compassionate visiting policy for some time now and they understand that it is important for patients to see family and friends.
(Image: Simon Deacon/Derby Telegraph)


All vulnerable people, especially those with learning disabilities, dementia, mental health or complex needs and those unable to make decisions for themselves, can be accompanied by their carers or lawyer.

If this cannot be accommodated in the visitation restrictions above, carers are encouraged to speak to the ward/ward team, who can contact the LD specialist nurses/specialty ward team. dementia about reasonable adjustments that may be necessary and provided based on their circumstances.

In cases, such as those where patients are critically ill or nearing the end of their life, the hospital will work with families to ensure they have made a decision based on the risk assessment to allow as many close family members as possible to visit their relative through compassionate service. visit process.

Organizations can exercise discretion where Covid-19 rates are higher in local communities and/or in hospitals, including where outbreaks are occurring. The health, safety and well-being of our patients, communities and staff remain the priority.

Visits will remain limited to only essential visitors in all our departments and services. For full details see the Information for visitors.

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